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Privacy Policy

How Fitscalez collects, uses, and protects your personal information.

Last updated: September 26, 2026

At Fitscalez ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website fitscalez.com or engage with our web development and digital marketing services.

1. Information We Collect

Personal Information You Provide

When you contact us, request a quote, or engage our services, we may collect:

  • Full name and business name
  • Email address
  • Phone number / WhatsApp number
  • Business website URL
  • Project requirements and budget details
  • Billing and payment information (processed securely via Razorpay)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation paths
  • Referring website or search query

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create, develop, and deliver web development, SEO, and digital marketing projects you have requested.
  • Communication: To respond to your inquiries, provide quotes, send project updates, and coordinate via email, phone, or WhatsApp.
  • Improvement: To analyze website usage and improve our site's performance, user experience, and content.
  • Marketing: To send you relevant updates, tips, or offers related to our services (only with your consent; you may opt out at any time).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies (such as Google Analytics) to understand how visitors interact with our site. These help us:

  • Remember your preferences
  • Analyze traffic sources and page performance
  • Improve content and user experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

4. Third-Party Services

We may share limited data with trusted third-party service providers who assist us in operating our website and delivering services, including:

  • Google Analytics — website traffic analysis
  • Google Search Console — search performance monitoring
  • Razorpay — secure payment processing
  • Netlify — website hosting and deployment
  • WhatsApp Business — client communication

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption across our entire website
  • Secure password hashing and JWT authentication in client applications
  • Access controls limiting data to authorized personnel only
  • Regular security reviews and updates

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related data is typically retained for a period of 24 months after project completion. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Withdraw consent where processing is based on your consent

To exercise any of these rights, contact us at fitscalezofficial@gmail.com or call +91 9599433616.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

9. Links to Other Websites

Our website may contain links to third-party websites (e.g., client project sites like walktheplan.in or houseofsymmetry.in). We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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